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AR

Alex Rivera

platinum | alex@riveragrowth.com

Demo mode: sample data for Alex Rivera
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Support

Answers to common questions and how to reach us.

Contact us

The Kashu affiliate support team

  • Emailaffiliates@kashupay.com
  • Help centerhelp.kashupay.com

We typically reply within 24 hours on business days. For anything time sensitive, put "Urgent" in the subject line.

Frequently asked questions

How do I earn commissions?
You earn a share of the fee Kashu collects when users you refer load funds into their wallet: 5% of that fee on referred volume up to $100K, and 10% on volume beyond it. Master and custom partners earn the rate in their agreement.
How do I reach Platinum?
Platinum starts at $100K in lifetime referred volume. The 10% rate applies to volume above $100K; loads before that point are not re-priced.
When do I get paid?
Payouts go out automatically on the 15th of each month for the previous month, once your approved balance reaches the payout minimum of $100.00. A smaller balance carries forward to the next month and is never lost.
How does attribution work?
When someone signs up for a Kashu Wallet through your referral link, they are attributed to you. If two partners refer the same person, the first referral wins.
Can I have more than one referral link?
Each affiliate has one referral link, and you can share it on any channel. Email us if you need campaign tracking.